Why Mistakes are Essential in Training Salespeople

As a trainer, you help your salespeople identify and work on skills that need strengthening.  You set up training programs because it is your responsibility to provide opportunities where salespeople try new behaviors and feel comfortable to fail.  That is, you encourage salespeople explore new techniques and skills in a neutral setting where mistakes are …

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The 10 Biggest Hiring Mistakes and What to Do About Them

Have you ever had to skip a step or two in the selec­tion process because time was working against you? Have you ever been forced to hire someone be­cause the best candi­d­ates turned the job down? Have you ever hired someone who looked perfect even though your in­stincts told you other­wise? If you have experienced …

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The Secret to Solidifying the Customer Relationship

solidifying the customer relationship

Solidifying the customer relationship is essential for sustainable sales, profits and customer loyalty. This means you must manage the  relationship through the entire customer experience. From first encounter to a customer becoming a raving fan every customer touch either adds to a positive experience or detracts from it. How you handle each touch determines the …

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Are You Pursuing The Right Sales Opportunities?

Success in today’s competitive marketplace often comes down to pursuing the right sales opportunities. This article explains why this is important and how you can make sure that you do it effectively? The Problem Many sales forecasts are missed and sales careers sabotaged by salespeople spending their time pursing the wrong sales opportunities.  This usually …

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10 Strategies for Increasing Personal Productivity

The Problem In a competitive marketplace, it’s imperative that you stay ahead of the competition.  Doing so means optimizing your personal productivity.  This means staying focused on the activities that produce the results you want. The Solution Here are 10 strategies for increasing your personal productivity. Review your goals regularly to make sure your work …

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Are You a Procrastinator?

Probably the single greatest inhibitor for mastering time is procrastination. It’s a habit that can handicap the best salesperson. Unless you protect yourself against it, procrastination can slowly infiltrate your work habits and undermine your productivity. The Solution Use the following 10 techniques to avoid procrastination: 1. Make a prioritized “To Do List” everyday. 2. …

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