retaining customers Archives - Phil Faris Associates

How to Retain Customers When You Discover a Problem

April 7, 2012 by Phil Faris

How to retain customers when you discover a problem with your product or service is important because it sets the tone for the customer relationship.Even the best products and services occasionally have problems. When they do, you should look upon the situation as an opportunity to earn customer confidence. Why? For two good reasons: Some …

Testimonials

Bob Busch says

“...a highly effective consultant/trainer/designer that is both comprehensive and effective. He has the sales and leadership experience to produce outstanding...

Bob Busch President, Busch Change Solutions, Inc

Phil Faris Associates

2020-04-19T13:27:48+00:00

Bob Busch President, Busch Change Solutions, Inc

“...a highly effective consultant/trainer/designer that is both comprehensive and effective. He has the sales and leadership experience to produce outstanding results.”

https://philfarisassociates.com/testimonials/highly-effective-consultant/

Henri Schauffler says

“Phil is the consummate professional. I would recommend Phil for any business operation you might have - particularly in sales,...

Henri Schauffler, Owner, CEO Focus

Phil Faris Associates

2020-04-19T13:30:53+00:00

Henri Schauffler, Owner, CEO Focus

“Phil is the consummate professional. I would recommend Phil for any business operation you might have - particularly in sales, sales management and marketing.'

https://philfarisassociates.com/testimonials/henri-schauffler-says/

Steve Ingalls says

“...a true professional and has a unique ability to motivate others.”

Steve Ingalls, Territory Manager

Phil Faris Associates

2020-04-19T13:31:45+00:00

Steve Ingalls, Territory Manager

“...a true professional and has a unique ability to motivate others.”

https://philfarisassociates.com/testimonials/steve-ingalls-says/

Pat Hallahan says

“His collaborative thoughts were integral to the implementation and success of many marketing programs.”

Pat Hallahan, Marketing Coordinator, Clarke

Phil Faris Associates

2020-04-19T13:32:58+00:00

Pat Hallahan, Marketing Coordinator, Clarke

“His collaborative thoughts were integral to the implementation and success of many marketing programs.”

https://philfarisassociates.com/testimonials/pat-hallahan-says/

Wally Terrill, Sales consultant

'...Phil has a way of taking my goals and giving me a path of achieving those goals within the company...

Wally Terrill, Sales consultant

Phil Faris Associates

2020-04-19T13:34:59+00:00

Wally Terrill, Sales consultant

'...Phil has a way of taking my goals and giving me a path of achieving those goals within the company in a common sense understandable way.“

https://philfarisassociates.com/testimonials/wally-terrill-sales-consultant/

Phil Faris Associates