How is the New Economy treating your business? If you own or run a business today you know we’re experiencing an economy that is different than anyone has seen in the past. It is five years since we went through the worst economic crisis since the Great Depression. The Great Recession brought us the New …
VUCA best describes the business environment that has become the new global economy. The recession has given way to a slow and struggling recovery in the U.S. while Europe is facing a depression and economies around the globe are finding themselves in uncertain terrain. V.U.C.A. (pronounced voo – ka) is an acronym developed by the …
Cash flow management will make or break your company especially in a tough economy. In fact, of the 150+ major businesses that failed in 2008 and 2009 most were due to bankruptcy. (Wikipedia) Also the biggest reason small businesses fail is usually lack of capital and poor cash flow management. Poor cash flow management is …
Do your business metrics keep your business focused and moving toward your vision? As a small business owner or CEO of a small business you are paid to describe the future (your business plan) and then create it. This requires vision and execution. The path to any vision is rarely as smooth in execution as …
Do you want to grow your business? Then deliver a superior customer experience. Customer experience is defined as the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. This means every touch impacts that experience positively or negatively. Your ability to …
Read moreGrow Your Business with a Superior Customer Experience
Dare to be great! That’s my challenge to every business owner, CEO and business leader. Why? Because if you aren’t a GREAT company, you may quickly become a casualty of the new global economy. In his book, “Good to Great,” Jim Collins said “Good is the enemy of great.” In the new global economy good …
The New Global Economy continues to chart its uncertain course. Business leaders looking for clear direction are still finding it difficult to read the signals in the noise. Here are just a few signals that may or may not be signals for an enduring trend. New home sales reached a 2 year high. The Commerce …