Solidifying the customer relationship is essential for sustainable sales, profits and customer loyalty. This means you must manage the relationship through the entire customer experience. From first encounter to a customer becoming a raving fan every customer touch either adds to a positive experience or detracts from it. How you handle each touch determines the …
Read moreThe Secret to Solidifying the Customer Relationship
Success in today’s competitive marketplace often comes down to pursuing the right sales opportunities. This article explains why this is important and how you can make sure that you do it effectively? The Problem Many sales forecasts are missed and sales careers sabotaged by salespeople spending their time pursing the wrong sales opportunities. This usually …
Work smarter not harder to get better results. This concept is easy to say yet difficult to do. When the demands of your job and request from your customers increase how do you respond? If your natural response is to just put in more time and effort you need to read on. The Problem …