Sales Process: The Key to Growing Sales, Profits and Customer Loyalty

sales process

The sales process is one of the most overlooked assets a small business has for growing sales, profits and customer loyalty. If you want to grow your business this is one of the first places to look for dramatic results. I’ll explain why and what you can do to get the most out of yours. …

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Sales Message: Is Yours Positioning You to Win?

Sales Message

Is your sales message positioning you win, draw or lose? The answer depends on several factors including if your sales message is  heard, who is hearing it and how effective it is. Having your message heard is a role of the media, message, timing, frequency and delivery. A recent LinkedIn survey revealed the number-one challenge …

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Grow Your Business with Customer Knowledge

If you want to grow your business start by taking a close look at your customers. Not only are they the key to your growth what you don’t know about your customers is putting your business at risk. Why? Because market trends and customer needs are changing more rapidly than ever before. If you don’t …

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Grow Your Business with a Superior Customer Experience

Grow Your Business

Do you want to grow your business? Then deliver a  superior customer experience. Customer experience is defined as the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. This means every touch impacts that experience positively or negatively. Your ability to …

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Hiring Solutions: Developing Successful Recruitment Ads

Are you looking for hiring solutions for building a better sales force? If you are one of the first areas to look is you recruitment ads. With increasing competition, it becomes imperative that you hire the right person for the job. Otherwise, you face the very real prospect of losing your competitive advantage in the …

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Dare to be Great in the New Global Economy

Dare to be Great

Dare to be great! That’s my challenge to every business owner, CEO and business leader. Why? Because if you aren’t a GREAT company, you may quickly become a casualty of the new global economy. In his book, “Good to Great,” Jim Collins said “Good is the enemy of great.” In the new global economy good …

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Leadership Challenges:Technological Velocity

leadership challenges

Leadership challenges can be found lurking around every corner. One of the biggest leadership challenges facing CEOs, executives and business leaders alike is technological velocity. Trying to keep up to speed with the advances in technology is similar to trying to drink from a fire hose. The volume and speed of innovations in technology are …

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New Global Economy Sends More Mixed Signals

The New Global Economy continues to chart its uncertain course. Business leaders looking for clear direction are still finding it difficult to read the signals in the noise. Here are just a few signals that may or may not be signals for an enduring trend. New home sales reached a 2 year high. The Commerce …

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Corporate Culture and Leadership: A View from the Corner Office

corporate culture and leadership

Corporate culture and leadership are important no matter what size your company is. Mike Sheehan, CEO of the ad agency Hill Holiday shares his insights into corporate culture and leadership in an interview with Adam Bryant. Below is an excerpt from that interview which appeared in the Wall Street Journal. “I think there are two …

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The New Global Economy Sends Mixed Signals

The NewGlobal Economy

The New Global Economy continues to send mixed and perplexing signals making it difficult for business leaders to chart clear paths. Is now the time to re-trench again or accelerate growth? The answer is a resounding “It depends.” Here are just a few highlights from the New Global Economy that makes navigating businesses now so …

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